FREQUENTLY ASKED QUESTIONS
ORDERING AND PAYMENT
1. HOW DO I PLACE AN ORDER?
- PLACE YOUR ORDER ON OUR WEBSITE BY ADDING ITEMS TO YOUR CART AND FOLLOWING THE CHECKOUT PROCESS.
2. CAN I MODIFY OR CANCEL MY ORDER AFTER IT'S BEEN PLACED?
- CHANGES CAN ONLY BE MADE WITHIN THE FIRST TWO DAYS AFTER PLACING YOUR ORDER.
SHIPPING AND DELIVERY
3. HOW LONG DOES SHIPPING TAKE?
- PRODUCTION TAKES 1-2 WEEKS. ONCE SHIPPED, DOMESTIC ORDERS TAKE 3-5 DAYS, AND INTERNATIONAL ORDERS TAKE 10-15 DAYS.
4. HOW CAN I TRACK MY ORDER?
- YOU WILL RECEIVE A SHIPPING NOTICE WITH TRACKING INFORMATION ONCE YOUR ORDER IS SHIPPED.
5. DOES DOOMSAPPAREL SHIP INTERNATIONALLY?
- YES, BUT INTERNATIONAL CUSTOMERS MAY BE RESPONSIBLE FOR DUTIES AND TAXES.
RETURNS AND EXCHANGES
6. WHAT IS YOUR RETURN POLICY?
- ALL SALES ARE FINAL. WE DO NOT ACCEPT RETURNS, SIZE CHANGES, OR ISSUE REFUNDS.
PRODUCTS AND SIZING
7. HOW DO I FIND THE RIGHT SIZE?
- EACH PIECE OF APPAREL AND GARMENTS ARE UNIQUE AND HOLD THEIR OWN INFORMATION ON SIZING. CHECK THE PRODUCT PAGE TO SEE SIZING.
8. HOW SHOULD I CARE FOR AND WASH MY APPAREL?
GARMENT CARE INSTRUCTIONS:
- MACHINE WASH COLD ON THE LOWEST SETTING
- DO NOT TUMBLE DRY GARMENTS
- AIR DRY GARMENTS ONLY
ACCOUNT AND CUSTOMER SUPPORT
9. HOW CAN I CONTACT CUSTOMER SUPPORT?
MISCELLANEOUS
10. WHERE IS DOOMSAPPAREL LOCATED?
- DOOMSAPPAREL OWN A WAREHOUSE IN NORTH CAROLINA & OUR GARMENTS ARE SOURCED FROM ALL AROUND THE WORLD. THE BRAND IS BASED IN THE UNITED STATES, ALONGSIDE DOOMS.
11. HOW CAN I STAY UPDATED ON PROMOTIONS AND SALES?
12. HOW CAN I PROVIDE FEEDBACK OR LEAVE A REVIEW?
- YOU CAN LEAVE A REVIEW ON OUR SOCIAL MEDIA OR THROUGH OUR CONTACT PAGE.
